Citibase review
Citibase
The nearest thing found to an independent-style virtual office in the Stoke-on-Trent area - Copthall House, King Street, Newcastle-under-Lyme ST5 1EZ (address verified on Citibase's own location page). The virtual offices page renders prices as 'From £ per month' for most centres with the figure missing, and shows no price at all for the Midlands sites. Features listed are 'Business postal address
- From £500 a month
- 10 UK addresses
- 1 plan compared
Part of Citibase Limited (Companies House 12617255, incorporated 21 May 2020, active). Sister/predecessor entities: Newflex Limited (05432553) and Newflex Holdings Limited, all at 140 Aldersgate Street, London EC1A 4HY.
Citibase plans and prices
Prices read from citibase.com on 8 September 2026. Always confirm on the provider's own site before you buy.
| Plan | Price | Billed | Term | Registered office | Post | Source |
|---|---|---|---|---|---|---|
| Virtual office | £500/mo + VAT | Monthly | Rolling | No | — | Check |
What Citibase includes
Taken from the plan with the most included. A cross does not always mean unavailable, it can mean sold separately, which we show as an extra.
Address
- Registered office address
- Director's service address
- Business trading address
- Prestige postcode
- Multiple addresses on one account
Post and parcels
- Accepts all your business post
- Collect post in person
- Post forwarded to a UK address
- Post forwarded overseas
- Post scanned and emailed
- Same-day scanning
- No per-item mail charge
- Parcels and signed-for items
Phone
- Local phone number
- Receptionist answers your calls
- Calls forwarded to your mobile
- Voicemail sent to email
Desks and meeting rooms
- Meeting rooms bookable
- Meeting room hours included
- Hot desk days included
- Business lounge access
Contract and cost
- Rolling monthly, no long tie-in
- No setup fee
- No deposit
Extras
- Company formation included
- Business bank account introduction
- VAT registration help
Where Citibase has addresses
Who Citibase suits
Citibase is a workspace operator, so the address comes attached to a real building with meeting rooms and desks. You pay for that whether you use it or not. It suits people who will occasionally want somewhere to sit or to meet a client, and is poor value if you only need the address.
This sits at the premium end. You are buying the building and the services around it, not a better postcode. Worth it only if you will use them.
With 10 UK addresses it is one of the few providers that can give you a local address almost anywhere, which matters if you want to look local in more than one place.
What we noticed
citibase.co.uk is a 404 — use citibase.com.
Getting set up
UNVERIFIED
Alternatives to Citibase
Providers covering similar ground, so you can see whether Citibase is actually the right pick.
Elementa Workspace
MAJOR BRAND CHANGE: landmarkspace.co.uk now returns a 301 permanent redirect to elementaworkspace.com. Landmark Space rebranded to
From £108 a monthOrega
Registered business address + call forwarding included on ALL three tiers - unusual and worth highlighting. Scanning is a £25/mont
From £59 a monthUBC
Regional chain (not IWG) covering Southampton, Bath, Cheltenham and Cirencester in this region. Identical pricing across all three
From £44.95 a monthWork.Life
The most comparison-friendly workspace operator found: fully self-serve, three transparent tiers with both monthly and annual figu
From £31 a monthBE Offices
Publishes clean + VAT monthly pricing across a simple ladder, with a stated 3-month minimum and one month notice. Mostly London (5
From £20 a monthLets Letterbox
Small genuinely independent Belfast operator in East Belfast (BT5, Bloomfield Avenue) rather than the city centre. Only one firm p
From £16.66 a monthHead to head
Citibase: common questions
How much does Citibase cost?
Its cheapest published plan works out at about £500 a month. Check whether post forwarding and a director's service address are included, because on most plans in this market they are extra.
Can I use Citibase as my registered office?
Only on a plan that explicitly includes registered office use. Several providers sell a business address that is not valid at Companies House, so check the plan table above rather than assuming.
Who owns Citibase?
It is part of Citibase Limited (Companies House 12617255, incorporated 21 May 2020, active). Sister/predecessor entities: Newflex Limited (05432553) and Newflex Holdings Limited, all at 140 Aldersgate Street, London EC1A 4HY. Worth knowing if you are comparing it against what looks like a competitor but is actually the same company.
What ID do I need to sign up?
UNVERIFIED
Two minutes, no sign-up
Compare every virtual office
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